HELP / FAQ

Need more information? Below you'll find the "frequently asked questions" we hear most often from our customers.

How do I change my saved billing & delivery addresses?

How do I change my email address?

How do I view order history?

How do I change my password?

How do I place an order?

First Time Orders

Shopping Tools

If an item is out of stock, can I backorder for future shipment?

Why is the price of an item different from when I added it to the shopping cart?

What payment methods are accepted?

Why is my credit card not working?

Order Status and Change an Order